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About Us

Medical Career Opportunities

Orthopaedic Associates Career opportunities Orthopaedic Associates of St. Augustine is an integral part of the medical community in Northeast Florida and it is our commitment to offer the most comprehensive orthopaedic patient care in the area. Our team of doctors and medical professionals are some of the best in the industry.

At OASA we are seeking skilled and energetic individuals who are always looking to challenge their abilities and grow. We offer the opportunity to be a part of a talented team of individuals who share the common goal of unsurpassed excellence in patient care.

At OASA we value our employees and strive to meet all of our obligations to them by providing an excellent compensation and benefits package. We also practice a policy of promoting from within the company whenever possible, to ensure opportunities for upward career growth.

If you are looking for an exciting opportunity and a team that feels more like family than co-workers, then OASA is the place for you!

To apply for an open position, please email your résumé and cover letter to humanresources@oastaug.com or fax at 904.209.1035. Please no phone calls.

Surgery Coordinator

Location: St. Augustine Clinic

Responsible to: Clinical Manager

Job Summary: Schedule surgeries and pre-operative tests. Counsel patients about their financial responsibilities prior to surgery. Act as a liaison between physician, patient, and hospital or surgery center.

Qualifications and Skills:

  • High school diploma required
  • Medical terminology
  • Minimum of eighteen months experience working in physician group practice
  • Ability to perform multiple and diverse tasks simultaneously
  • Previous surgery scheduling a priority

Patient Account Representative

Department: Front Desk
Location: St. Augustine
Job Description: Works closely with patients and billing department to expedite the collection and payment process.
Qualifications:

  • Minimum of 18 months billing or collections in a physician group or environment preferred.
  • High School diploma required.

Required Skills:

  • Must have strong customer service and conflict resolution skills.
  • Proficient in the use of computer applications including Microsoft Office, Excel and practice management software.
  • Must have knowledge of insurance and medical terminology.
  • Ability to communicate and negotiate payment process with patients.

Essential Job Functions:

  • Familiar with CPT and ICD-9 ICD-10 coding.
  • Ensure accurate billing information is in system.
  • Provide excellent customer service (both on phone and face to face) problem solving patient bills and timely follow-up for billing inquiries.
  • Process payments both over the phone and face to face.
  • Responsible for assigned physician schedules which may require blocking schedules, calling patients to reschedule etc.
  • Provide payment plan options to keep patient from going to collections.
  • Able to read and analyze A/R payer reports.

AR Specialist

Location: St. Augustine
Essential Job Functions:

  • Responsible for follow-up of all unpaid claims with insurance carriers
  • Work all incoming correspondence, appeals; review and work accounts to resolution
  • Run AR report at specified age in the billing cycle and identify unpaid claims with insurance carriers to resolve payment issues
  • Verify accounts with incorrect insurance, incorrect referrals or incorrect demographic and update accounts with correct information
  • Ensure billing records are maintained in a confidential manner and in compliance with privacy and documentation procedures
  • Review patient accounts for patient liability for collection referral

Experience:

  • Minimum eighteen months experience working in a physician group practice/billing department.

Required Skills:

  • Must have a team player attitude, energetic, with a focus on excellent customer service
  • Ability to communicate effectively to patients and associates

Athletic Trainer

Work Hours/Schedule:
Full time hours with benefits. The primary responsibility of the position is the head athletic trainer role of St. Joseph Academy in St. Augustine. When school is not in session, the Athletic Trainer will report to Orthopedic Associates of St. Augustine medical office at One Orthopaedic Pl to distribute braces/DME for physicians.

Qualifications:

  • Must possess the proper educational pre-requites sited by the Board of Athletic Trainers with the Florida Department of Health and be licensed to Practice Athletic Training within the State of Florida.

Experience:

  • One year is encouraged.
  • Training is provided for DME/brace distribution.

Job Description:

  • Prepare and maintain training room at St. Joseph Academy.
  • Athletic Trainer presence at all home sporting events.
  • Visually inspect a players injury.
  • Make decisions based on quick assessments.
  • Analyze complex situations and convert data into medical records.
  • Liaison between St. Joseph Academy and Orthopaedic Associates of St. Augustine.

Required Skills:

  • Must have a team player attitude, energetic, with a focus on excellent customer service.
  • Ability to communicate effectively to patients and associates.

Call Center Scheduler

Department: Call Center
Location: St. Augustine

Job Description: Answers incoming phone calls, direct calls to appropriate individuals, takes phone messages, and assists patients with scheduling, canceling or rescheduling of appointments.

Qualifications:

  • High School diploma required

Required Skills:

  • Must have strong organizational skills with ability to prioritize.
  • Must have strong customer service and conflict resolution skills.
  • Proficient in the use of computer applications including Microsoft Office and Medical scheduling system.

Essential Job Functions:

  • Answers incoming phone calls, return messages, direct calls to appropriate individuals, take phone messages, and assists patients with scheduling appointments for both locations (St. Augustine and CR 210).
  • Process website requests for appointments via email.
  • Insurance verification’s (both primary and secondary).
  • Register new patients.

Medical Assistant

Location: St. Augustine Office
Department: Clinic
Employment Type: Full-time

Job Description:

Provides care and support to patients under the direction of the physician and/or physician assistant; casting, splinting, and strong customer services skills required; contributes to the planning and delivery of patient focused care.

Qualifications:

  • CCMA or RMA required
  • BMO or RT certification a Plus
  • High school diploma required or general education degree (GED)

Required Skills:

  • Must have a team player attitude, energetic, with a focus on excellent customer service
  • Ability to communicate effectively to patients and associates

Surgery Pre-cert Coordinator

Job Title: Surgery Pre-cert Coordinator
Office Location: St. Augustine
Department Name: Surgery Scheduling
Fulltime

Essential Job Functions:

  • Obtain pre-certification/preauthorization from insurance companies prior to surgery for each procedure.
  • Verifies patient eligibility and coverage for the procedure.
  • Coordinate with Surgical Schedulers to obtain needed procedure and diagnosis codes.

Experience:

  • Minimum two (2) years of surgery authorization experience.
  • Working knowledge of commercial insurance, HMO, auto and workers compensation.

Required Skills:

  • Must have a team player attitude, energetic, with a focus on excellent customer service.
  • Ability to communicate effectively to patients and associates.

Front Desk

Department: Front Desk
Location: St. Augustine

Job Description: Answers incoming phone calls, direct calls to appropriate individuals, takes phone messages, and assists patients with scheduling, canceling or rescheduling of appointments.
Qualifications:

  • Minimum of two year experience in managed care
  • High School diploma required

Required Skills:

  • Must have strong organizational skills with ability to prioritize.
  • Must have strong customer service and conflict resolution skills.
  • Must have a pleasant phone voice.
  • Proficient in the use of computer applications including Microsoft Office and Medical scheduling system.
  • Must have trouble shooting skills.
  • Must have a team player attitude and be energetic. Able to establish good relationships with co-workers.
  • Must have a positive “can do” attitude.
  • Neat professional appearance.
  • Ability to communicate effectively to patients and associates.

Essential Job Functions:

  • Answers incoming phone calls, return messages, direct calls to appropriate individuals, take phone messages, and assists patients with scheduling appointments for both locations (St. Augustine and CR 210).
  • Process website requests for appointments via email.
  • Insurance verification’s (both primary and secondary).
  • Register new patients.
  • Responsible for assigned physician schedules which may require blocking schedules, calling patients to reschedule etc.
  • Make special appointments such as: referral appointments, MRI appointments, Nursing Home/Hospital follow-up, MVA & Worker’s comp.
  • Coordinate interpreters for patient appointments; when necessary.
  • Maintain patient confidentiality; complies with HIPPA and compliance guidelines established by the practice.
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