An Update as of June 15, 2020
All of us at Orthopaedic Associates of St. Augustine are committed to doing our part to keep our patients, our employees, and our community healthy and safe during COVID-19. Safety is our number one priority.
We continue to modify our protocols and procedures to make it as safe as possible for our patients and our employees.
As per the CDC guidelines, we are following the best practices to provide you and our employees with a safe environment.
These practices include:
- We are screening all our staff members, patients, and visitors as they enter our facilities for symptoms and temperatures.
- Visitors accompanying patients to appointments will no longer be allowed to enter our facilities during this pandemic. No visitors will be permitted to accompany patients, except for in the case of minor patients, patients with limited mobility or translation. If a patient needs to have someone escort them, we are limiting it to one visitor.
- We require all patients and visitors to wear a mask for their appointments. Prior to entering the building patients and visitors must put on a mask and wear it while in our facilities. If they do not have a mask, we will provide one. Patients who refuse to wear a mask will be asked to reschedule their appointment and may return when they are able to wear a mask.
- We are making sure that our staff members are cleaning with hospital grade disinfectant after every patient visit.
- All staff members are required to sanitize their common areas and work spaces multiple times a day.
- We are paying close attention to areas that are considered high touch, such as chairs, doorknobs, pens, and medical devices.
- We have decreased the number of Lobby chairs to provide appropriate social distancing.
- We have hand sanitizer stations readily available for staff and patients.
- We continue to follow strict hand-washing protocols and the wearing of PPE for all Orthopaedic Associates of St. Augustine staff and providers. This is to help ensure that both patients and staff are protected.
- We are asking patients to wait in their car rather than in our Lobby. We will send a text to the patient’s cell phone letting them that their provider is ready to see them.
- We have adjusted our scheduling process to reduce the number of patients in our clinics
As we continue to focus on maintaining a safe environment for our patients and our staff as well as following social distancing guidelines, we are no longer allowing visitors to enter our facilities during this pandemic. No visitors will be permitted to accompany patients, except for in the case of minor patients, patients with limited mobility or translation. If a patient needs to have someone escort them, we are limiting it to one visitor.
We ask that you do your part to help stop this epidemic by wearing a mask to all your appointments. If you do not have a mask, we will provide one to you. Wearing a mask, along with following the other social distancing protocols like staying at least six feet from people and washing your hands frequently, helps prevent the spread of the disease. If you have any questions before coming into your appointment, please give us a call at 904-825-0549.
An Update as of May 4, 2020
We are happy to announce that, as of May 4th, we are be able to perform surgeries once again!
For the past six weeks, the state of Florida was not allowing any elective surgeries to be performed as we all navigated through the COVID-19 pandemic. We will follow strict policies and protocols to maintain the safety of our patients and staff as we start once again to perform the needed surgeries and procedures that had been postponed.
Dear Patients –
The safety and well-being of our patients and community members are our highest priority. OASA continues to actively monitor the spread of the novel coronavirus (COVID-19) in our communities.
To that end, we are disinfecting and cleaning our clinic surfaces multiple times per day; and performing a deep surface area clean each night.
To align with the Centers for Disease Control and Prevention (CDC), along with local and regional departments of health recommendations, we ask that patients call OASA before arriving for all appointments if they meet any of the following criteria:
- Do you or have you had symptoms of fever, cough or shortness of breath, or any other cold or flu-like symptoms within the last 7 days?
- Does anyone or has anyone you live with had symptoms of fever, cough or shortness of breath, or any other cold or flu-like symptoms within the last 7 days?
- Are you currently quarantined to monitor these symptoms in yourself?
- Do you live with someone who is currently quarantined?
- Have you been tested, or has anyone you live with been tested for COVID-19, and are currently awaiting testing results?
- Have you, or anyone you live with, been in potential contact with a person known to have COVID-19?
- Have you, or anyone you live with, traveled to any areas with COVID-19 outbreaks within the last 14 days (including travel within the United States).
If you answered “YES” to any of the above questions, PLEASE DO NOT COME TO THE CLINIC. Please call to discuss rescheduling your appointment.
If you answered “NO” to ALL of the above questions, please come in! But please DO NOT bring guests, other than a necessary caregiver.
CDC website: www.cdc.gov/coronavirus/2019-ncov/index.html
Thank you for choosing Orthopaedic Associates of St. Augustine for your care. We are honored to be your trusted healthcare provider.