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Injured? We can help.

(904) 825-0540

Worker’s Compensation Liaison

Worker’s Compensation Liaison
Location: St. Augustine
Department: Front Office

Essential Job Functions:
• Monitor online requests for scheduling of injured workers.
• Respond to all emails and phone calls related to WC patients.
• Notify NCM or Adjustor of any No Show status on their injured workers
• Work closely with Medical Records concerning missing dictation and DWC25’s
• Update Practice Management and EHR with eligibility status of benefits
• Follow up on all requested documents from NCM and Adjustor to ensure timely response
• Track Orders for services on all injured workers on a spreadsheet.
• Run a tracking report daily for any WC orders related to PT/MRI/Labs, etc.

Qualifications:
• Minimum eighteen months experience working in a physician office
• Prior experience with Workers Compensation is preferred
• High school diploma required

Required Skills:
• Must have a team player attitude, energetic, with a focus on excellent customer service
• Ability to communicate effectively to patients and associates

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